Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, delivery address, payment information, and product preferences.

Automatic Data Collection

When you use our website, we automatically collect certain information about your device andge patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Location Information

With your consent, we may collect precise location data to provide accurate delivery estimates and optimize our delivery routes. You can disable location sharing through your device settings at any time.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your account and orders, provide customer support, improve our services, and send you marketing communications (with your consent).

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications and request that we restrict the processing of your information in certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through our cookie banner and your browser settings.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Compliance withese Law

This privacy policy complies with the Act on Protection of Personal Information (APPI) and other applicableese privacy laws. We are committed to protecting your privacy rights underese legislation.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@lythorpeak.com or +81 3-3463-0581.

Effective Date: January 1, 2025