Terms of Service

Acceptance of Terms

By accessing and using MachiMart's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

MachiMart is an online marketplace that connects customers with local farms, fish markets, and urban grocers in. We facilitate orders and coordinate delivery services but do not directly sell products.

User Accounts

To place orders, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Order Process and Fulfillment

Orders are subject to acceptance by our vendor partners. We reserve the right to refuse or cancel orders for any reason, including product availability, pricing errors, or suspected fraudulent activity.

Pricing and Payment

All prices are displayed inese Yen and include applicable taxes. Payment is due at the time of order placement. We accept major credit cards and other payment methods as indicated on our website.

Delivery Terms

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. You must be available to receive deliveries during your selected time slot.

Product Quality and Returns

We work with trusted vendors to ensure product quality. If you receive damaged or unsatisfactory products, please contact us within 24 hours of delivery for resolution.

Subscription Services

Our Delivery Pass subscription provides benefits as described on our website. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings.

User Conduct

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' enjoyment of our services.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by MachiMart or our licensors and is protected by copyright and other intellectual property laws.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Limitation of Liability

To the maximum extent permitted by law, MachiMart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless MachiMart from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Governing Law

These terms are governed by the laws of. Any disputes will be resolved in the courts of Tokyo.

Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these terms, please contact us at legal@lythorpeak.com or +81 3-3463-0581.

Effective Date: January 1, 2025